Metro Magazine, September/October 2018
56 mETRO mAGAZINE SEPTEMBER OCTOBER 2018 metro magazine com Motorcoach Q A Operators Creating Culture to Grow Business Attract Talent METRO talked to two motorcoach operators from opposite ends of the U S to discuss some of their biggest challenges as well as what they plan on doing to continue the industrys growth trend In addition to their shared challenge of identifying drivers one operator also discussed his perspectives on entering the industry within the past year What have you done to make the company more attractive to prospective employees Well all the normal incentives that other companies offer really such as sign on bonuses Sign on bonuses are paid in installments including an upfront payment followed by additional payments after a certain number of months of continued employment We also offer benefits to full time employees including paid vacation health dental vision etc We try to make sure that we offer a family environment as much as possible For example we have Back to School meetings at our school bus locations and all 10 members of our senior management team show up and share their support for our drivers During these meetings we also thank them for driving students safely to and from their school and homes Its important that our front line employees know they are important to our company Another thing that we do is keep employees updated on how the company is doing Were doing well and as CEO of the company I want them to know that We just renewed long term contracts with two of our school districts two years before While finding drivers continues to be a challenge motorcoach operators are focused on establishing a work friendly environment and programs to identify new employees Meanwhile both short and long term growth are being managed conservatively BY ALEX ROMAN Managing Editor Jonathan Berzas President CEO The Fullington Auto Bus Co Clearfield Pa What challenges are you experiencing at your operation that are unique to your region We operate primarily in rural low density areas Our largest facility is located directly in the shadow of Penn State University so there is competition for quality employees
You must have JavaScript enabled to view digital editions.
