Metro Magazine, September 2020

2 METRO MAGAZINE COM SEPTEMBER 2020 CONTENTS September 2020 VOL 116 NO 7 METRO ISSN 1098 0083 USPS 343 700 is published Monthly except for April and December by Bobit Business Media 3520 Challenger Street Torrance California 90503 1640 Periodicals postage paid at Torrance California 90503 1640 and additional mailing offices POSTMASTER Send address changes to Metro PO Box 3312 Northbrook IL 60065 3312 Please allow 6 to 8 weeks for address changes to take effect Subscription Prices United States 40 per year Canada 60 per year Foreign 100 per year Single copy price 8 Fact Book 25 Please allow 6 to 8 weeks to receive your first issue Bobit Business Media reserves the right to refuse nonqualified subscriptions Please address Editorial and Advertising correspondence to the Executive Offices at 3520 Challenger Street Torrance California 90503 1640 The contents of this publication may not be reproduced either in whole or in part without consent of Bobit Business Media All statements made although based on information believed to be reliable and accurate cannot be guaranteed and no fault or liability can be accepted for error or omission General Manager James Blue Associate Publisher Sales Mark T Hollenbeck VP Emeritus Frank Di Giacomo Managing Editor Alex Roman Senior Media Operations Manager Lori Oani Media Operations Coordinator Heidi Dimaya Art Director Arianna Pucherelli EDITORIAL ADVISORY BOARD Cliff Henke Senior analyst WSP USA Los Angeles Halsey King President Halsey King Associates Inc Carlsbad Calif Gary Krapf President Krapf Coaches West Chester Pa Joshua Schank Chief innovation officer L A Metro Los Angeles Lauren Skiver GM SunLine Transit Agency Thousand Palms Calif Jared Stancil VP GM Anchor Transportation Inc Whites Creek Tenn WEBSITE www metro magazine com E MAIL info@ metro magazine com A Bobit Business Media Publication CORPORATE OFFICERS Chief Executive Officer Paras Maniar President Chief Revenue Officer Sherb Brown Chief Financial Officer Paul Hausback Chief Digital Officer Eric Bearly BUSINESS EDITORIAL OFFICES 3520 Challenger St Torrance CA 90503 FAX 310 533 2512 SUBSCRIPTION INQUIRIES U S Canada Puerto Rico 888 239 2455 CLASSIFIED AD SALES Mark T Hollenbeck 503 472 8200 mark hollenbeck@ bobit com NORTH AMERICA SALES James Blue General Manager james blue@ bobit com 310 533 2449 Mark T Hollenbeck Associate Publisher Sales Representative mark hollenbeck@ bobit com 503 472 8200 Frank Di Giacomo VP Emeritus frank digiacomo@ bobit com Produced in U S A COVER IMAGE Getty urbancow 12 DEPARTMENTS On the Web 4 News 6 Q A 8 Advertiser Index 29 Business Briefs 30 People 32 Publishers Perspective 36 TECHNOLOGY CTDOT Partners to Test Autonomous Buses on BRT Service By Alex Roman SPECIAL REPORT 20 Groups Work to Build More Diversity Inclusion in Transit Industry By Alex Roman EQUIPMENT 24 7 Best Management Practices for Commercial Wash Systems By Jordan McDowell and Alex Roman 24